Frequently Asked Questions
Where are they made?
The same place your iPhone is made - Asia! Unfortunately there are currently no companies in the US manufacturing massage chairs.
Who makes the chairs?
Infinity Massage Chairs (IMC). IMC, based in Seabrook, NH, is the leading manufacturer of massage chairs in the U.S. today. They are well known for their focus on quality, innovation and customer service. They’ve been producing massage chairs for over 12 years and have shipped over 50,000 chairs.
Are these chairs like the ones you find in the mall, airport and nail salon?
We get this all the time. These chairs may look similar to ones you’ve seen before but the experience of sitting in them is very different. Each massage starts with the chair mapping and measuring your body so that the rollers can be customized to your body. Whether you or 4’10” or 6’4” you’ll get a great massage.
Do people buy these chairs for their homes?
Absolutely. Over 75% of Infinity’s sales over the years have been to homeowners. They’re great for anyone with ongoing aches and pains, athletes, reducing stress, or just relaxing. We’ve placed them in living rooms, man caves, she sheds, TV rooms, offices and more.
Do companies buy these chairs for their offices?
As more companies invest in the wellbeing of their employees, we’re seeing more chairs being sold into offices. Stress reduction is a primary consideration but employers are seeing many benefits from adding a massage chair, or two, as an amenity.
Where can I try a chair?
Visit our showroom at 5 Michigan Drive in Natick. Contact us at email@example.com or call us at 508-934-7971 to make an appointment.
How much do the chairs cost?
We offer several models of chairs with prices ranging from $3,500-$10,000. We’re happy to help you figure out the features that make the most sense for you. The good news is that even at the low end of the price scale you’re going to get a very good massage.
Is financing available?
Yes, we work with Infinity Massage Chairs and Synchrony Bank to offer a financing plan at 0% interest.
What’s the warranty? (home vs commercial)
For home purchases, Infinity Massage Chairs offers a 5 Year Residential Limited Warranty. It includes unlimited USA-based technical and customer support via phone and email, a 5 year structural frame warranty, no-cost replacement on covered parts for 3 years, complete care/no charge covered parts and covered labor(in-home if necessary) for 1 year. Warranty extensions can be purchased as well. Additional details can be found at https://infinitymassagechairs.com/warranty-info
The commercial warranty is 3 years on the parts.
Does the chair have a timer?
Yes. The chair can be programmed for 10, 20 or 30 minute sessions.
How many massage programs are available?
This depends on the chair but expect 8-10 programs on average. These programs can be general in nature (ex. Working Relief), more specific (ex. Extension/Stretch) or targeted (ex. Neck & Shoulder, Waist & Spine). There’s also a manual mode which allows you to further customize the massage to your needs.
How long should someone sit in this chair?
Studies have shown that even a 15-minute massage can reduce stress and pain. Regular use can be 30-60 minutes per day. You may want to consult with a medical professional if you’re looking for additional guidance.
Who shouldn’t sit in the chair?
Any person who feels that a condition could be aggravated by massage should not sit in the chair. This could include women who are pregnant, people with implants, those that have had recent surgery, etc. If you’re not sure it’s best to check with your doctor or a trusted medical professional.
Are the chairs available for rent? For events?
The chairs are available for events and for rental on a daily, weekly and monthly basis in the New England area.
What colors do the chairs come in?
The primary colors the chairs come in are black or brown/black. Other colors are sometimes offered depending on the model. We’ll let you know what your options are.
Where else can I see these chairs? (events, mfg, etc)
Engage Wellness Solutions exhibits at trade shows and events around New England. You can find us at PERKS Boston, the Worksite Wellness Council of MA (WWCMA) Annual Conference, New England HR Association (NEHRA) Annual Conference, StrategicHR, MaineHR, SilverOak Jumper Tournament, Babson Annual Reunion, The Weymouth Club and more.
Can I come in and pay for a massage? How much will it cost?
Chair massages can be made by appointment or walk-in. Massages are $1/minute with a 10 minute minimum. Your first 15 minute massage is on the house!
Body Composition Analysis
What does the body composition analysis include?
The InBody 570 measures your weight, muscle mass, muscle mass distribution, body fat mass, body fat percentage, body fat distribution, water ratio, basal metabolic rate (think Metabolism), visercal fat. These results are compared to recognized norms to help you understand where you stand on the health scale.
How does the InBody work?
InBody uses a technology called direct segmental measurement bioelectrical impedance analysis (DSM-BIA) to precisely measure body compostion by sending multiple electrical currents through the body, resulting in up to six different impedance readings for the trunk and each of the four limbs. The scan yields accurate results for body composition outputs such as body fat mass, skeletal muscle mass, (segmental) leand body mass and percent body fat.
Can I come in and get analyzed?
Yes. The scan itself takes about 1 minute. You’ll have to remove your socks and shoes as the machine needs a clean connection. The results interpretation takes about 5 minutes.
We recommend you make an appointment by emailing firstname.lastname@example.org or calling us at 508-934-7971.
Plan on about 15 minutes for the scan and review of the results.
How much will it cost?
$20 per scan ($10 for your first visit) which includes the print out (which you get to keep) and results interpretation. Follow up scans will show your progress with regards to weight, muscle mass, body fat percentage and water balance.
Who can get analyzed?
Anyone from 3 to 99 years old, from 3’2” to 7’3” tall, from 22 to 551 pounds.
Who shouldn’t get analyzed?
People with artificial electrical implants such as a defibrillator or pacemaker are not recommended to take an InBody Test. The electrical currents of the InBody may disrupt the functionality of life-sustaining implants. Prosthetic limbs will prohibit the scan from being completed.
Women who are on their menstrual cycle or are pregnant are not recommended to test as they may not obtain accurate results due to subtle changes in their hydration and body water levels.
Is the body composition machine available for rent? For events?
The InBody is available for events and for rental on a daily, weekly and monthly basis in the New England area.
Who makes the body composition machine?
InBody U.S.A., based in California. This is the same machine that pro sports teams all across the country are using.
Is it accurate?
Compared to a Dexa (industry standard, $50,000 machine) the InBody 570 is 99.5% accurate.